A firm believer in education and the potential of youths, Norman has had extensive experience as an educator at the primary and secondary levels, junior college, polytechnic, university, NIE and MOE HQ. Currently a Senior Lecturer with Nanyang Technological University, he was formerly a Resident Fellow and Module Coordinator for the Workplace Readiness module in Ridge View Residential College (National University of Singapore) and the former Head for General Education in Singapore Polytechnic.

As a life-long learner and practitioner, Norman believes in equipping himself with relevant knowledge and skills in order to maximise the impact he creates and empower those around him. His constant pursuit of learning has led him to be a certified trainer in Mindfulness (MBSAT), StrengthsFinder (Gallup), Career Coaching (GCDF), DISC and 7 Habits. This is in line with his Top 5 Strengths of Harmony, Connectedness, Learner, Maximiser and Discipline.